We optimize your Five9 outbound dialer, automate workflows, and integrate your CRM — so your team contacts more leads, books more appointments, and closes more deals with the staff you already have.
End-to-end deployment of Five9 solutions. We design and configure campaigns, IVRs, routing logic, and integrations to ensure your contact center launches efficiently and scales with your operations.
Improve dialing performance, increase agent productivity, and maximize contact rates. From dialer strategy and list penetration optimization to pacing configuration for high-volume outbound programs.
Seamless data flow between your contact center, sales teams, and automation tools. We support HubSpot, GoHighLevel, Salesforce, and custom API environments.
Automate operational processes and connect your technology stack. Cross-platform automation, API integrations between CRMs and dialers, and automated data sync via n8n and custom solutions.
Custom dashboards through secure client portals hosted on our domain. Real-time operational insights, dialer performance monitoring, and executive-level reporting powered by Looker Studio.
Continuous support to maintain, optimize, and evolve your contact center. System monitoring, configuration updates, performance optimization, and dedicated technical consulting.
Every engagement is engineered for measurable outcomes. Here's what our clients achieved after optimizing their Five9 operations with DialNode.
The client needed to significantly increase sales but had no budget for additional headcount. After optimizing their Five9 outbound setup, workflows, and dialer strategy, sales climbed from ~700 in January to ~1,500 by May — and held steady through August.
Key Takeaway: Dialer optimization and workflow efficiency alone delivered over 110% sustained revenue growth — proving that the right configuration unlocks capacity already within the team.
The client had a sluggish dialer, a growing backlog of leads, and inbound abandonment rates exceeding 20% on their main sales line. Management believed hiring was the only solution. By re-engineering the outbound dialer pacing, list management, and inbound queue allocation, the results were transformational — with the same staff.
Key Takeaway: Through dialer and queue optimization alone, the client eliminated their lead backlog, reduced abandonment from 20%+ to under 8%, and boosted outbound volume by 200% — all without a single new hire.
We don't deploy generic solutions. Every engagement starts with a deep understanding of your operations, data, and goals — then we engineer systems built to last.
From raw SOAP API data transformation to pixel-perfect executive dashboards, we own the full stack so you don't manage multiple vendors.
Tell us about your contact center challenges. We'll scope a solution that fits your operations and delivers measurable results from day one.